• 8111 Saint Louis Ave, Skokie, IL 60076
  • (847) 673-2156
  • info@custommarbledesign.net
Countertops Edges

CMD FAQ

At Custom Marble Design, inc. we realize you probably have many questions that need answering about our services. Please take a few minutes to review the list and see if any of your questions can be answered prior to contacting us for a countertops quote consultation.
If not, please don’t hesitate to email or call us with your questions.

Frequently Asked Questions

  • granite countertops customer 1 What is the best way to clean and care for stone countertops?

    • Mild liquid dishwashing detergent or a similar mild soap and warm water with a non-abrasive towel or sponge are the best for day-to-day cleaning.
    • Use a neutral stone cleaner for tougher cleanups.
    • Protect the surface by using cutting boards for food preparation.

    • granite countertops customer 1 Can you describe the process of ordering with your company?

      The whole process is designed for quality and speed. First, the client picks a stone, we then give the client an estimate based on their specific project. After that an order can be placed with us for a template. From the time the template is made our clients can expect a turnaround time of 2 to 3 business days.

  • granite countertops customer 1 Do I need an appointment to come down to your place?

    Yes, appointment is necessary; Custom Marble Design is open Monday through Friday from 8 am to 5 pm and Saturday from 9 am to 1 pm.

    • granite countertops customer 1 Where do you operate?

      Custom Marble Design operates within the greater Chicagoland area, including Rockford and up to Milwaukee, WI. We are a direct fabricator and installer of kitchen countertops, vanities, Jacuzzi surrounds, fireplace surrounds, and custom designs.

  • granite countertops customer 1 What is your payment policy?

    Custom Marble Design accepts cash or checks, as well as Visa, Mastercard and Discover with a small processing fee. If payment is done by personal check we will not start the fabrication process until the check is cleared. Once the order is placed the grand total is broken up into two payments, one during the measurement, and the other due at the end of the installation.

    • granite countertops customer 1 Do I have to buy the whole sheet/slab?

      No. We will determine how much material is needed for your countertops. We do not charge you the price of full slabs. You pay for what is required to fabricate your tops.

  • granite countertops customer 1 I am considering purchasing a granite countertop for my kitchen. Is it expensive?

    Excellent choice! The cost of granite counters is comparable to Corian, even less, sometimes while offering more benefits. Contact us today for this month’s specials

    • granite countertops customer 1 Do you accept credit cards?

      Yes, Visa, Mastercard, and Discover. There is small processing fee of 3% to use a credit card.

  • granite countertops customer 1 How much deposit do you require before you start to cut our countertop?

    Custom Marble Design requires a deposit of half of the estimated price. This payment takes place at the time of the measurement. If there is no deposit during the measurement we can not start the fabrication of the countertop or any other project.

    • granite countertops customer 1 What is your payment policy?

      Custom Marble Design accepts cash, money order or checks, as well as Visa, Mastercard or Discover. If payment is done by personal check we will not start the fabrication process until the check is cleared. Once the order is placed the grand total is broken up into two payments, one during the template, and the other at the end of the installation

  • granite countertops customer 1 If I fax my drawing with dimensions to you how long do I have to wait for a quote?

    Proposals for free quotes that are faxed over are given a 24 hour time frame. We will either call or fax over the estimate assuming that the contact information is provided to us in the original fax.

    • granite countertops customer 1 Is installation included in the quote?

      Yes, it is included in your quote.

Get In Touch With Us!!!

Free Estimate